paveroqa™ offers decorative home accents with a focus on vintage-inspired seasonal tabletop decorations and resin figurines. Product styles, dimensions, materials and features vary by item, so please review the individual product page before purchasing.

Materials vary depending on the product. Many of our decorative figurines are made primarily from resin and may include painted, textured or decorative surface finishes. Please refer to the applicable product listing for the material information associated with a specific item.

We aim to represent our products as accurately as reasonably possible. Slight differences in color, finish, texture or appearance may occur because of lighting, screen settings and normal production variations.

Minor variations in surface texture, finish, color tone or dimensions are not necessarily defects. If an item arrives damaged, incorrect, incomplete or materially different from its product description, please contact our customer support team with your order number and clear photographs.

Depending on the individual product, decorative pieces may be suitable for tabletops, shelves, mantels, consoles, desks, bookcases and seasonal home displays. Always follow any placement or care information provided on the applicable product page.

Unless the individual product page expressly states otherwise, our decorative products should be treated as indoor-use items. Avoid prolonged exposure to rain, moisture, direct sunlight, snow or extreme temperatures.

Gently remove dust using a clean, soft and dry cloth. Avoid soaking the product or using harsh chemicals, abrasive cleaning products or rough cleaning tools. Seasonal decorations should be stored in a clean, dry and protected location when not in use.

No. Dimensions, weight, materials, decorative details and other specifications may vary from product to product. Please review the specific product listing before placing your order.

After a successful order is placed, an order confirmation is normally sent to the email address provided during checkout. Please review your order information carefully and contact us if you notice an issue.

Order processing times are governed by our current Shipping Policy and may vary during holidays, promotional periods or periods of increased order volume. Please review our Shipping Policy for the current processing information.

Delivery times can vary depending on the destination, shipping method, fulfillment location, product availability and carrier conditions. Please review the delivery information shown at checkout and our Shipping Policy for additional details.

Applicable shipping methods and shipping charges are presented during checkout before an order is submitted for payment, subject to the terms stated in our Shipping Policy.

Orders may be fulfilled through our designated fulfillment locations or fulfillment partners, depending on inventory availability and the delivery destination. A shipment's fulfillment origin may therefore differ from our registered business address.

When tracking is available for an order, shipment information is normally sent to the email address provided during checkout after the order has been dispatched.

Please contact service@paveroqa.com and include your order number. Our customer support team can review the available shipment information and assist with the next appropriate step.

First check the delivery location, mailbox, household members, building reception or management area, nearby safe locations and any delivery information provided by the carrier. If the package still cannot be located, contact us with your order number so we can review the available information.

Contact us as soon as possible after placing your order. We will review the order status and determine whether a requested change or cancellation can still be made. Once processing, fulfillment or shipment has progressed, modifications may no longer be possible.

Please review our Return & Refund Policy and contact service@paveroqa.com with your order number, the item involved, the reason for your request and relevant photographs or other information when appropriate.

Please do not send merchandise to our registered business address unless our customer support team specifically instructs you to do so. If a return is authorized, the applicable return instructions and return destination will be provided to you.

Responsibility for return shipping depends on the reason for the return and the terms of our current Return & Refund Policy. Please review that policy or contact our customer support team for information applicable to your request.

Please contact us promptly and provide your order number together with clear photographs or videos showing the item, the issue, exterior packaging and shipping label where relevant. We will review the information and provide the applicable resolution in accordance with our Return & Refund Policy.

Eligible refunds are issued in accordance with our Return & Refund Policy, normally through the applicable original payment method. After a refund is initiated, your bank, card issuer or payment provider may require additional processing time before the credit appears.

We recommend keeping the original product and shipping packaging until you have inspected your order. Packaging may also help protect an item if an authorized return is required and may be useful when documenting shipping-related damage.