1. Information We Collect

The personal information we collect depends on how you interact with paveroqa™, our website and the services used to operate our online store.

Information You Provide Directly

When you place an order, communicate with us or otherwise provide information directly, we may collect information such as:

• Your name.
• Email address.
• Telephone number.
• Billing and shipping addresses.
• Order and purchase information.
• Customer service communications.
• Return or refund request information.
• Any other information you voluntarily provide when communicating with us.

Payment Information

When you make a purchase, payment-related information is processed through Shopify and applicable payment service providers. We do not store complete credit or debit card numbers on our own servers.

Information Collected Automatically

When you visit or interact with our website, certain information may be collected automatically, including:

• IP address.
• Browser and device information.
• Operating system information.
• Device identifiers where applicable.
• Pages viewed and interactions with our website.
• Referring and exit pages.
• Date and time of visits.
• Shopping cart and checkout interactions.
• General diagnostic and usage information.

2. How We Use Your Information

We may use personal information for purposes reasonably related to operating our online store, providing our services and supporting customers.

These purposes may include:

• Processing and fulfilling orders.
• Processing payments and transaction requests.
• Providing order and shipping information.
• Responding to customer service inquiries.
• Managing returns, refunds and disputes.
• Maintaining, operating and improving our website.
• Understanding website performance and customer interactions.
• Detecting, investigating and preventing fraud, abuse and security incidents.
• Complying with applicable legal and regulatory obligations.
• Providing marketing or advertising where permitted by applicable law.

3. How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business, provide our services or comply with applicable law.

These recipients may include:

• Shopify and ecommerce infrastructure providers.
• Payment processors and financial service providers.
• Shipping, logistics and fulfillment providers.
• Cloud hosting, security and technology providers.
• Analytics and website performance providers.
• Advertising and marketing service providers, where applicable.
• Professional advisers, auditors or service providers supporting our business.
• Government authorities, regulators, courts or other parties when disclosure is required or permitted by applicable law.

We may also disclose information in connection with a merger, acquisition, financing, reorganization, sale of assets or similar business transaction, subject to applicable law.

4. Cookies and Similar Technologies

Our website and the services used to operate it may use cookies, pixels, tags, local storage and similar technologies.

These technologies may be used to:

• Operate essential website functionality.
• Maintain shopping cart and checkout functions.
• Remember preferences and settings.
• Support security and fraud prevention.
• Measure website traffic and performance.
• Understand how visitors use our website.
• Support advertising and marketing measurement where applicable.

Some cookies are necessary for the operation of the website, while other technologies may be used for analytics, personalization or advertising, depending on the services enabled on our store.

You may be able to manage certain cookie preferences through your browser settings or other privacy controls made available on our website. Disabling certain technologies may affect website functionality.

6. Your Privacy Rights and Choices

Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information.

These rights may include the ability to:

• Request access to certain personal information.
• Request correction of inaccurate personal information.
• Request deletion of certain personal information.
• Request information about categories of personal information collected, used or disclosed.
• Obtain a copy of certain personal information where applicable.
• Withdraw consent where processing is based on consent and withdrawal is legally available.
• Opt out of certain marketing communications.
• Exercise applicable rights relating to certain targeted advertising, sharing or sale of personal information where those concepts apply under relevant law.

United States Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws. The specific rights available to you depend on your state of residence and whether the applicable law applies to our processing activities.

We will not unlawfully discriminate against you for exercising privacy rights available under applicable law.

Submitting a Privacy Request

To submit an applicable privacy request, contact us at service@paveroqa.com .

We may need to verify your identity before processing certain requests. Where permitted by law, an authorized agent may submit a request on your behalf, subject to appropriate verification.

7. Data Retention and Security

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain transaction records, resolve disputes, enforce agreements, prevent fraud and comply with legal obligations.

Retention periods may vary depending on the nature of the information, the reason it was collected and applicable legal requirements.

Information Security

We use reasonable administrative, technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.

8. International Data Transfers

paveroqa™ operates an online store that may use service providers located in different countries.

As a result, personal information may be processed, stored or transferred outside the country, state or region where you live, including in jurisdictions that may have different data protection laws.

Where required by applicable law, appropriate measures may be used in connection with international transfers of personal information.

9. Children's Privacy

Our online store is intended for a general audience and is not directed to children.

We do not knowingly collect personal information from children in violation of applicable law. If you believe that a child has provided personal information to us in circumstances that are not permitted by law, please contact us so that we can review the matter and take appropriate action.

10. Changes to This Policy and Contact Us

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services, legal requirements or other operational considerations.

When we update this Privacy Policy, we may revise the "Last Updated" date displayed at the top of this page. Where required by applicable law, additional notice may be provided.

Contact Us

If you have questions about this Privacy Policy, our privacy practices or an applicable privacy request, you may contact us using the information below.

Email: service@paveroqa.com

Phone: +86 139-7797-2691